Image Upload Problems (Read 1,320 times)

Testing Add Attachments using Firefox browser.

Attachment Deleted

MOW, Installed FF browser.  Works much better than IE 8.  The Add Attachment path only shows the target file name rather than the entire path.  The picture I attached is a screen shot of IE 8 opening the PDF file in a Adobe Pro window using a temp file.  When I close the Adobe window the Forum page is blank and I have to click the back arrow to get back to the prior page.  I'm going to now load the PDF file in this post and see if both attachments open properly in Firefox.

Attachment Deleted

The PDF added properly so now I'll create the post and see how these files open.

Edit: The picture opened full size in Firefox.  The PDF file opened in an IE 8 window as a PDF document.  That helps me understand that something is screwed up about how my IE 8 browser interfaces with the Forum.  Think I'll do an upload test with IE 8 with all it's add on programs disabled.  In the meantime I'll use Firefox for Forum access.

Pat P.

MOW, no I haven't upgraded to IE 9.  IE 8 was the first browser upgrade to use on 32 bit and 64 bit PCs (there were two different downloads available).  IE 9 and beyond all work on 64 bit only.

MY HP PC is 11 years old and it's time to upgrade to a 64 bit unit.  I'm just trying to figure out whether to go to a laptop or stay with desktop. Plus whether to shoot for Win 7 operating system or Win 8.  And maybe even whether to make the jump to Apple.  My wife's new HP laptop works great on Win 7 and IE 9.

I'm a cheap old fart who has spent only $200 a year on hardware and software since 2002, so it's time to invest in new equipment.



Pat P.

Thanks Ron,
What browser and version number are you using?  I downloaded Firefox (FF) browser version 18.0.2 yesterday and it worked fine using that.  My IE 8 browser gives the same message you got.

Pat P.

Oddly enough, I'm using Firefox on that computer, the most current version, whatever that is.  I'm on a different computer now, using IE and will check and let you know what happens.

First, the update from ProBoards Admins:  Based on our forums specific inputs they identified some issues with images and have coded some fixes at their end.  After the next 'push' (where they push out software patches to their servers) images
with capitalized extensions will show correctly and images with the full path in the file name will be read correctly.  However, the currently uploaded images with the full path names won't be automatically fixed.
Those files will need to be re-uploaded after the push, because the original
extension got cut off.

Next, Pat - IE9 is not a 64bit only app where did you read that?  There is both a 32 and 64 bit IE9 and you can upgrade any IE8 with 9 regardless of bit.  I have it on many 32bit XP machines at work, and 32bit Win 7 machines.  I haven't used IE8 in years so I don't recall where the 'folder option which showed the full path' checkbox is, but from what ProBoards is saying it won't matter for future uploads once they push out the update to their servers.  FYI, with IE9 I am using all defaults, no custom or changed settings in the browser.  Win 8 sucks!  But, you'll be hard pressed to find any new computer without it.  I recently picked up a new Sony laptop that of course came with Windows 8.  Sony has a specific area on their website for downgrading back to Win 7!  Go figure.  But, it's not easy.  You need to download all the Win 7 drivers from their website and then basically wipe out the hard drive and start over, which is not easy since the new hard drives are partitioned differently... not for the faint of heart.  So unless you're well versed in working with the new partitions and installing OS's, Win 8 may be what most will be stuck with.  11 year old computer?  Ouch, that was Windows 2000 era maybe just barely post WinNT

The issues you all seem to be having isn't about 'how' to do it, rather 'what workarounds' you need to do to make everything work with 1) legacy systems and applications and 2) Beta Version software.  I hate to say it, but in the PC world if you don't keep up with tech, you will be left behind.  Coding new applications and software to specially work with legacy applications and hardware is not, capital letters NOT, what most companies spend their time and effort in and while they do it on a macro level, the quirks will always get overlooked and never fixed.  Two years in the computer world is legacy, (IE came out 2 years ago) and these last 2 years makes those years worse then legacy... they are stone age because of the new technologies that have changed our on-line world more in 2 years than in any other time in history.

So, does this mean diddly to anyone here still using older equipment and software?  No, probably not because you don't go out and just keep buying new crap just to keep up.  It is the responsibility of the companies to make changes and upgrades as transparent as possible to satisfy the masses,.  However, in this case, with this free forum, the old code was crap in terms of security, sustainment and compatibility, because of the code they used to write it in.  Ad this change, like it or not, was way too late in the making in at the very least plugging security holes created by the vast use of JavaScript previously.

So, here we are.  Nw we are on a new learning curve and before we all get up in arms about why a company would put out something not ready for prime time let me remind everyone that we are Beta Testing.  The new v5 version hasn't even been released yet, not until Apr after the beta when all the bugs we find and feature changes we request, that WE recommend to them, are incorporated.  We are part of the elite group to be in on the ground floor of this and can help shape it with functionality.

What's all this mean to us today?  Nothing more than just be patient and continue to report things! Stumble through it best you can until it smooths out.  I'm reporting everything to the support forums and things are getting fixed... based largely on YOUR inputs [read complaints, bitches and moans].  This IS a Beta so that means everyone of us here are like test pilots at Edwards trying something new that we have no idea will work or not... expectations? Yes, do we really know?  Hell no.  Or like we're the ones trying to figure out how the TCTO will be created and written so it goes smoothly for the field when they start to implement.  You're not the recipients of a completed software package, you're helping create it so keep reporting and be patient.

Almost forgot... as Pat has been doing, anything you find that works or fixes something previously found not working... share it!  Write it up as a procedure (what you did) and post it so we can make more FAQ inputs... or better yet KT's (Knowledge Based Tools), which basically step by step troubleshooting guides.  I'll add that as a new board.

IE 9 can be used on XP we use it on many systems.  Window Update should even find it as an upgrade for you, in fact I'm surprised Windows Update hasn't pestered you about it for a long time.

Win 7 and older all have a 32 bit version, in fact XP, 2000, NT all had 64bit versions as well.  There is no upgrade from XP to Win 7 you must do a clean install and reload software, so while that kinda sucks it's actually kinda god too because you get to build a clean system even if on an older computer.  And Vista?  Sucked!  One of the worst OS's they ever put out.  It was so bad the DOD officially allowed waivers NOT to upgrade to it and remain on XP... until now which is Win 7 time.  BTW I love Windows 7!

Yes, I know where in IE9 the checkboxes are for selecting show entire path, but they are not checked by default, you must go in and select them if you want.  I don't recall if IE8 settings were in the same place or not but I'm sure they were not set on by default.  As such it's not one of the first things I think of, or second or third for that matter.

I highly recommend that EVERYONE download and install Firefox so you have 2 browsers available to 'verify' browser specific issues.  I can't tell you how many times in a day I jump between FF and IE to see if it's a browser issue, computer problem, fat finger whatever.  Firefox is a great browser!  Two right mouse click features I use constantly are View Image which opens any image in its own window showing its URL, and Copy Link Location that copies the URL link to your clipboard for easy copy/paste anywhere.

I think for Knowledge Base articles I may steal some direct from MS for some of the basic operations and settings.  No use reinventing the wheel with something thats already out there, but I do think it's key to get some of these basic functions out there.

On a 64bit system you can run either the 32 or 64 bit IE versions, same with things like Adobe Photoshop which has 2 versions during install of a 64bit system.  But, on a 32bit OS you can only run 32bit applications.  I'd be lost without both IE and FF, regardless of how much I bash MS and IE I still need to use it at times.